IMPORTANT LEGAL NOTICE: THESE TERMS CONTAIN A BINDING ARBITRATION CLAUSE AND CLASS ACTION WAIVER IN SECTIONS 15 AND 16. BY USING THIS APP YOU AGREE TO RESOLVE ALL DISPUTES THROUGH INDIVIDUAL ARBITRATION AND WAIVE YOUR RIGHT TO A JURY TRIAL OR CLASS ACTION. PLEASE READ SECTIONS 15–17 CAREFULLY BEFORE USING THE SERVICE.
BIOMETRIC DATA NOTICE: THIS APP COLLECTS AND PROCESSES BIOMETRIC IDENTIFIERS INCLUDING FACIAL GEOMETRY AND LIVENESS DATA PURSUANT TO APPLICABLE STATE LAW INCLUDING THE ILLINOIS BIOMETRIC INFORMATION PRIVACY ACT (BIPA) AND TEXAS CAPTURE OR USE OF BIOMETRIC IDENTIFIER ACT (CUBI). BY USING THIS APP YOU EXPRESSLY CONSENT TO SUCH COLLECTION AND PROCESSING AS DESCRIBED HEREIN.
These Terms of Service and Privacy Policy (collectively, the "Agreement") constitute a legally binding contract between you ("User," "you," or "your") and Wali Marriage LLC, a limited liability company doing business as "Wali Marriage" ("Company," "we," "us," or "our"), the operator of the Wali: Halal Marriage App (the "App" or "Service"). References throughout this Agreement to "Wali Marriage" refer to the assumed/DBA name under which the Company operates; the legal entity party to this Agreement is Wali Marriage LLC. This Agreement governs your access to and use of all features, functionality, content, and services provided through the App.
By downloading, installing, registering for, or using the App in any manner, you acknowledge that you have read, understood, and agree to be bound by this Agreement in its entirety. If you do not agree to any part of this Agreement, you must immediately discontinue use of the App and delete it from your device.
1. Acceptance and Eligibility
1.1 Agreement to Terms
You accept this Agreement by tapping "Create account" (or, after we change it, "Agree and continue") on a screen that tells you, directly beneath that button, that tapping it means you agree to these Terms and links to them, to our Privacy Policy and to our Cookie Policy. We keep a record of the version you accepted, when, and on which screen. By accessing or using the App, you also represent and warrant that: (a) you have read and understand this Agreement; (b) you have the legal capacity to enter into a binding contract in your jurisdiction; (c) you are not a person barred from using the App under applicable law; and (d) you will comply with this Agreement at all times. Use of the App constitutes your ongoing acceptance of this Agreement as it may be amended from time to time.
1.2 Minimum Age Requirement
You must be at least eighteen (18) years of age, or the age of legal majority in your jurisdiction if higher than 18, to use the App. In no case may any person under the age of 18 use the App, regardless of jurisdiction. By creating an account, you affirmatively represent that you meet this age requirement. We reserve the right to require age verification at any time and to terminate any account we believe to be operated by an underage individual.
If you are a parent or guardian who discovers that a minor has created an account using your information or otherwise, you must contact us immediately at izharbid@walimarriage.com. We will promptly terminate the account and delete associated data to the extent permitted by law.
1.3 Eligibility Restrictions
You are not eligible to use the App if: (a) you are currently married and have not disclosed this in your profile; (b) you have previously been permanently banned from the App; (c) your use of the App is prohibited by applicable law in your jurisdiction; or (d) you are using the App on behalf of another person without their knowledge and consent.
1.4 Purpose Restriction
The App is designed exclusively as a structured platform to facilitate serious, marriage-oriented introductions between consenting adults in accordance with Islamic principles. Use of the App for any other purpose — including casual encounters, entertainment, commercial solicitation, or any activity inconsistent with the serious intent of the platform — is strictly prohibited and may result in immediate termination of your account.
2. Description of Service
2.1 Nature of Service
Wali is a structured marriage introduction platform that enables verified Muslim adults to meet potential spouses in a manner designed to reflect Islamic principles of modesty, family involvement, and intentionality. The App is not a dating platform, social network, or entertainment application. It is a serious matchmaking infrastructure designed around accountability, privacy, and verified identities.
2.2 No Guarantee of Results
THE COMPANY MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE THAT USE OF THE APP WILL RESULT IN A MATCH, INTRODUCTION, RELATIONSHIP, ENGAGEMENT, OR MARRIAGE. We provide a technological platform and infrastructure; we do not act as a matchmaker, marriage counselor, or relationship advisor. The quality, compatibility, and character of other users is entirely outside our control, and we expressly disclaim all responsibility for the outcomes of interactions facilitated through the App.
2.3 No Guarantee of User Authenticity
Identity verification is required of walis and open to every member, but we cannot guarantee that every user is who they claim to be beyond the information submitted for verification. Verification reduces but does not eliminate the risk of misrepresentation. You assume all risks associated with interactions with other users.
2.4 Platform Changes
We reserve the right to modify, suspend, or discontinue any feature or aspect of the App at any time, with or without notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of the Service.
3. Account Registration and Verification
3.1 Account Creation
To access the full functionality of the App, you must create an account and complete our verification process. You may create an account with your phone number or with Sign in with Apple. Either way, you must verify a mobile phone number once before you can finish setting up your profile: your phone number is how we keep one account per person, apply safety decisions, and confirm important requests such as deleting your account. If you sign in with Apple, we ask Apple for no name and no email address. You agree to provide accurate, complete, and current information during registration and to update such information as necessary to keep it accurate, complete, and current at all times. Providing false information is a violation of this Agreement and may result in immediate account termination.
3.2 Identity Verification
Every account must verify a phone number by one-time password. Every member may verify their identity, and a Wali is asked to, with a government-issued photo identification document and a short selfie video through our identity-verification provider, Didit Identity, Inc. (or, only as a back-up, Persona Identities, Inc.), and only after the written biometric release described in Privacy Policy Section 21. Some Wali features are available only to a verified Wali. When you verify your identity, the gender on your account is set from your ID and can no longer be changed in the App. If it differs from what you chose when you signed up, or your ID does not show it, your profile is paused while our team checks; you will see that it is paused, and you do not need to do anything. We may make identity verification required for every member; when we do, we will tell you in the App before it applies to you, and you will then be required to submit (a) a valid government-issued photo identification document and (b) a selfie or liveness verification image. Failure to complete verification will result in restricted access to the App. We reserve the right to require re-verification at any time if we have reason to believe your identity or account integrity has been compromised.
3.3 Verification Data Handling
Documents and biometric data submitted for verification are processed in accordance with our Privacy Policy (Part III). You consent to our use of third-party identity verification services to process your documents. Verification data is stored securely and access is restricted to authorized personnel. See Privacy Policy Section 21 for specific biometric data disclosures.
3.4 One Account Per Person
Each individual may maintain only one active account at any time. Creating duplicate accounts is prohibited and will result in termination of all associated accounts. Your phone number is your primary identity key — each phone number may be associated with only one account on the platform.
3.5 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to maintain the security of your account.
3.6 Profession and Degree Badges
A "Profession verified" badge means you confirmed a code sent to a work email address at a domain other than a personal email service, or our staff reviewed a document you sent us. A "Degree verified" badge means our staff reviewed a document you sent us. A badge does not name your employer, school or document, and it is not a guarantee of anything beyond that check.
4. The Wali (Guardian) System
4.1 Overview and Acknowledgment
The Wali system is a distinctive feature of the App that enables a verified Islamic guardian ("Wali") to participate in and oversee the matchmaking process for a woman using the App. By using the App — whether as a woman, a Wali, or a man seeking to initiate contact — you acknowledge and accept all rules and consequences of the Wali system as described in this Section and in the App's product documentation.
4.2 Wali Access Rights
When a Wali is linked to a woman's account, the Wali will have the following access and authorities:
- Full access to all chat messages, both historical and ongoing, within conversations linked to that woman's account
- Authority to approve or deny chat initiation with prospective matches
- Authority to terminate ongoing conversations at any time, immediately and without explanation
- Authority to block specific users from any further contact with that woman
- Authority to approve or deny the disclosure of photographs to a prospective match
- Visibility into all match request activity associated with the account
4.3 Retroactive Chat Visibility
You acknowledge and expressly consent to the following: if a Wali is removed from an account and subsequently re-added, the re-added Wali will have full access to all chat history, including conversations that occurred during the period when the Wali was not linked to the account. This retroactive visibility is an inherent and disclosed feature of the platform. By using the App, all parties — including the woman, the Wali, and any man communicating through the App — expressly acknowledge and consent to this retroactive access.
4.4 Wali Authority is Binding
Actions taken by a Wali within their granted permissions — including terminating a conversation, blocking a user, or denying a match request — are binding within the platform's rules. The Company will enforce Wali decisions as they relate to platform functionality. The Company is not responsible for disputes arising between a user and their Wali regarding the exercise of Wali authority.
4.5 Wali System is Optional
The use of a Wali is optional. Women may use the App without a Wali. Choosing not to use a Wali does not reduce a user's visibility or access to the App's core functionality.
4.6 Wali Verification
Walis are subject to independent identity verification as described in the App's verification flow. The Company does not independently verify the legal relationship between a user and their Wali beyond the documentation submitted for verification. The Company is not responsible for any misrepresentation of a guardianship relationship.
4.7 Company's Role in Wali Disputes
The Company acts as a neutral technology platform. We do not adjudicate disputes between users and their Walis, make determinations about the appropriateness of any Wali's decisions, or take sides in family or guardianship disputes. If a user believes a Wali is misusing the platform, they may report this through our moderation system.
4.8 Male Wali — Advisory Mode by Default
A man may optionally add a Wali to his account. A male user's Wali operates in Advisory Mode by default: the Wali receives notifications of match activity and may view the man's chats in read-only form, but the Wali cannot block matches, terminate chats, or gate photo reveals without the man's concurrence. The man remains the sole controller of his account. The man may, at his sole discretion and by affirmative action in Settings, promote his Wali from Advisory Mode to Full Authority Mode — at which point the Wali's authorities are equivalent to those described in this Section 4 for a woman's Wali. The man may revert the promotion at any time. The man may add or remove his Wali at any time without penalty or adverse effect on his account; the pattern-based abuse detection described elsewhere in this Agreement does not apply to male wali changes.
4.9 Two-Wali Conversations
Where a male user with a Wali communicates with a female user who also has a Wali, both Walis may be simultaneously present in the conversation. Each Wali has authority only over their own ward's side of the conversation, not over the other party. The female user's Wali retains the full authorities described in this Section 4. The male user's Wali has only the authorities the male user has granted (Advisory by default; Full Authority if promoted). Neither Wali gains visibility into the other party's account data beyond what is visible in the chat itself. Users acknowledge this structure and consent to it as a condition of using the Wali feature.
4.10 A Profile a Parent Starts
A wali or parent may prepare a profile for a son or daughter who is not yet using the App and send them an invitation. Nothing in it is visible to anyone except the person who wrote it and the holder of the invitation code. It becomes part of a profile only if the son or daughter opens it with their own account and keeps the lines they approve. You must not prepare a profile for someone who has not agreed to look for a spouse through the App. An invitation that is not used stops working after 60 days, and the person who wrote the draft can discard it at any time; when it is claimed, its lines are erased from the draft. The son or daughter accepts these Terms on their own account; a parent's acceptance is never theirs.
4.11 Location Data — Bucketed Display Only
The App uses city-level location data derived from the city you entered at registration to display approximate distances between users in discovery. Distances are shown only in privacy-preserving buckets (e.g., "In your city", "5–15 miles", "15–30 miles") and never as exact mileage or sub-5-mile granularity. The App does NOT use live device GPS, does NOT request foreground or background location permissions, and does NOT display neighborhood-level precision. The City data you provide is visible to other users per the profile visibility rules in the Product Specification Section 3.2. By using the discovery feature, you consent to the display of your city-derived distance bucket to other users in accordance with those rules.
4.12 Families Talk
After an interest is accepted and approved, the verified walis of both families may write to each other in Families talk. Both people the conversation is about can read every message there. A woman's family is shown as "Her family" until she chooses to share her photographs. Phone numbers, emails and links are not allowed there until then. Either family may suggest a call or a meeting; the other family accepts or declines. A suggested call or meeting carries a date and time, shown to each person in their own time zone. We may remind everyone who reads Families talk about an hour before an accepted call or meeting.
When a family call is accepted, everyone who can read Families talk (both of you and the walis of both families) may join a private video room made for that call, from 30 minutes before the agreed time until 3 hours after it. The room is provided for us by Daily (Daily.co, Inc.). No account is needed: the App lets in only the people Families talk lets read, each shown as "Him", "Her", "His family" or "Her family", never by name. Everyone joins with the camera off and chooses whether to turn it on; there is no text chat or screen sharing in the room, and we do not record calls. Joining is your choice.
4.13 Your Path
Your path shows the steps from an accepted interest to nikah. Some steps complete on their own from what happens in the App; others you mark yourself, and you can undo a mark. We may remind you, at most once a week for a step, while your conversation is open. Your path includes a nikah checklist (mahr, the wali and witnesses, who performs the nikah, the date and place, a state marriage licence, the walima). Either of you, or a verified wali of either family, may tick an item and add a short note; both of you and both families see it. The checklist is a planning aid, not religious or legal advice.
4.14 What Matters at Home
You may answer optional questions about home life, such as children, where to live, work, money and faith at home. When you and another member exchange interest, the two of you and both families' walis see the answers you both gave the same way, as a plain list. An answer the two of you gave differently is never shown to anyone. The list is not a score or a ranking, and we do not use these answers to decide who you see in Discover.
4.15 Importing a Biodata
You may paste the text of a marriage biodata, or choose a photo of one, to fill your own profile or a profile you are starting for your son or daughter. The App splits the text into profile lines on your phone. Nothing is added to a profile until its owner switches on and confirms each line, one at a time. Names, contact details, addresses and where someone lives are never placed in profile text, and lines about complexion, caste or income are left out. Only import a biodata you have the right to use: your own, or one your son or daughter gave you.
5. User Conduct and Prohibited Activities
5.1 General Conduct Standards
You agree to use the App only for lawful purposes and in a manner that is consistent with the platform's purpose as a serious, marriage-oriented service. You represent that all information you provide is truthful and that your use of the App reflects genuine intent to pursue marriage.
5.2 Prohibited Activities
The following activities are strictly prohibited and may result in immediate account termination, reporting to law enforcement, and civil or criminal liability:
- Providing false identity information, submitting fraudulent documents, or misrepresenting your identity, marital status, age, or intentions
- Using the App for any purpose other than serious marriage-oriented introductions, including but not limited to casual encounters, commercial solicitation, or entertainment
- Sending any content that is sexually explicit, obscene, harassing, threatening, abusive, defamatory, or otherwise objectionable
- Sharing or soliciting contact information — including phone numbers, social media handles, email addresses, or any other external contact method — before the App's communication system permits it
- Attempting to circumvent the Wali system or any other safety feature of the platform
- Creating duplicate accounts or using another person's identity or account
- Using automated scripts, bots, crawlers, or other automated means to interact with the App
- Reverse engineering, decompiling, or attempting to extract the source code of the App
- Uploading or transmitting malware, viruses, or any other malicious code
- Attempting to access another user's account without authorization
- Using the App to collect information about other users for purposes other than evaluating them as a potential spouse
- Engaging in any activity that could damage, disable, or impair the App's infrastructure
- Violating any applicable local, national, or international law or regulation in connection with your use of the App
5.2A Fair Use Limits
To protect members and the service, we limit how often some things can be done in a period of time, for example how many profiles can be loaded, interests sent, messages sent in one conversation, photos uploaded, verifications started, codes requested or referral codes tried. If you reach a limit, the App tells you and you can try again later. You may not try to get around these limits, including by automated means or by using several accounts.
5.3 Reporting Obligations
If you become aware of any user violating these Terms, you are encouraged — and in certain cases required by law — to report such violations through the App's reporting system or by contacting us directly. Failure to report known violations of child safety policies may result in account termination.
5.4 Safety Awareness (Illinois Internet Dating Safety Act)
WALI MARRIAGE DOES NOT CONDUCT CRIMINAL BACKGROUND SCREENINGS OF ITS MEMBERS.
Please read these before you talk to anyone. They apply to every member, and Illinois law asks us to show them to you.
A "Verified" badge means a person matched their government ID and a live selfie. It is not a criminal background check.
• Anyone who is able to commit identity theft can also falsify a profile.
• There is no substitute for acting with caution when communicating with any stranger who wants to meet you.
• Never include your last name, email address, home address, phone number, place of work, or any other identifying information in your profile or first messages. Stop communicating with anyone who pressures you for personal or financial information or tries in any way to trick you into revealing it.
• If you choose to meet in person, involve your wali or family, and always tell someone in your family or a friend where you are going and when you will return. Never agree to be picked up at your home. Provide your own transportation and meet in a public place with many people around.
• Never send money to someone you have not met, whatever the reason given.
• If something feels wrong, you can block or report anyone from their profile or your conversation, at any time.
6. Content Standards and Intellectual Property
6.1 User-Generated Content
You are solely responsible for all content you post, upload, submit, or transmit through the App, including profile information, photos, bio text, and messages (collectively, "User Content"). By submitting User Content, you represent and warrant that: (a) you own or have all necessary rights and permissions to submit the content; (b) the content does not infringe any third-party intellectual property rights; (c) the content does not violate any applicable law; and (d) the content complies with our Community Guidelines and the content standards set forth herein.
6.2 License Grant to Company
By submitting User Content to the App, you grant the Company a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, host, store, reproduce, modify, create derivative works of, display, and distribute such content solely for the purposes of: (a) operating and improving the App; (b) enforcing this Agreement and our safety and moderation policies; (c) complying with legal obligations; and (d) with your separate explicit consent, using anonymized success stories for marketing purposes as described in the App's success story feature (see Product Specification Section 14). This license continues even after account termination solely to the extent necessary for the foregoing purposes.
6.3 Photo and Image Standards
All photos submitted to the App must: (a) be a genuine, unaltered photograph of you; (b) be modest and appropriate for a family-oriented platform; (c) not include other individuals without their consent; (d) not include any identifying external information such as location tags, contact details, or identifying backgrounds. We reserve the right to remove any photo that does not comply with these standards without notice.
6.4 Company Intellectual Property
The App, including its design, code, features, branding, trademarks, and all proprietary content, is the exclusive property of the Company and is protected by applicable intellectual property laws. Nothing in this Agreement grants you any right, title, or interest in the Company's intellectual property. You may not use our trademarks, logos, or brand elements without express written permission.
6.5 DMCA Notice and Counter-Notice Procedure
6.5.1 Reporting Copyright Infringement
If you believe that content on the App infringes your copyright, you may submit a notice of claimed infringement ("DMCA Notice") to our designated Copyright Agent. To be effective under the Digital Millennium Copyright Act (17 U.S.C. § 512), the DMCA Notice must be a written communication that includes substantially the following:
- A physical or electronic signature of a person authorized to act on behalf of the owner of the copyright interest
- Identification of the copyrighted work claimed to have been infringed
- Identification of the material that is claimed to be infringing and information reasonably sufficient to permit us to locate it (such as the specific URL, user profile, or message)
- Your contact information (name, address, telephone, email)
- A statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law
- A statement, made under penalty of perjury, that the information in the notification is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf
6.5.2 Designated Copyright Agent
Wali Marriage LLC has designated an agent with the United States Copyright Office to receive notifications of claimed infringement. DMCA Notices must be sent to that agent at:
- Designated Agent: Abdelmoez Yazan Abuharbeed, Wali Marriage LLC
- 9155 Beloit Avenue, Bridgeview, Illinois 60455, United States
- Email: izharbid@walimarriage.com (Subject line must begin with "DMCA NOTICE")
This designation is on file with the Copyright Office and covers the service operating under the names Wali Marriage, Wali Marriage: Halal Match, and walimarriage.com. A notice concerning any of those names reaches the same agent at the address above.
A notice sent to any other address, or to Company staff who are not the designated agent, may not be treated as effective notice under 17 U.S.C. § 512(c)(3).
6.5.3 Counter-Notice Procedure
If your content was removed in response to a DMCA Notice and you believe the removal was in error, you may submit a counter-notice to our Copyright Agent. A valid counter-notice must include:
- Your physical or electronic signature
- Identification of the material that has been removed and the location at which the material appeared before it was removed
- A statement, under penalty of perjury, that you have a good-faith belief the material was removed as a result of mistake or misidentification
- Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located, or if outside the United States, that you consent to the jurisdiction of the Northern District of Illinois, and that you will accept service of process from the person who submitted the original DMCA Notice or that person's agent
6.5.4 Removal of Infringing Material
Upon receipt of a DMCA Notice that substantially complies with Section 6.5.1, we will act expeditiously to remove or disable access to the material identified in the notice. We will make reasonable efforts to notify the user who posted the material that it has been removed and to provide them with a copy of the notice, so that they may submit a counter-notice under Section 6.5.3 if they believe the removal was mistaken. We may remove or disable access to material on our own initiative where we become aware of facts or circumstances from which infringement is apparent.
Removal of material under this Section is not a determination that infringement occurred, and it is not a moderation sanction under Section 11.
6.5.5 Repeat Infringer Policy
We have adopted, and we reasonably implement, the following policy for terminating the accounts of repeat infringers, as required by 17 U.S.C. § 512(i).
(a) Strikes. A strike is recorded against a user's account each time we remove material they posted in response to a DMCA Notice that substantially complies with Section 6.5.1.
(b) Termination. An account that accumulates three (3) strikes will be terminated. We may terminate an account with fewer than three strikes where the circumstances warrant it, including a single instance of large-scale or deliberate infringement.
(c) Counter-notice. Where a user submits a valid counter-notice under Section 6.5.3 and the material is restored, or where the complaining party withdraws the notice, the associated strike is removed and does not count toward termination.
(d) Records. We maintain a record of notices received, material removed, strikes recorded, counter-notices received, and accounts terminated under this policy.
(e) Effect of termination. A user terminated under this policy may not create a new account. Attempting to do so is a violation of Section 5 and of Section 3.
(f) Notice to users. This Section is the policy required by 17 U.S.C. § 512(i)(1)(A), and your acceptance of this Agreement is your acknowledgement that you have been informed of it.
6.5.6 Misrepresentation
Under 17 U.S.C. § 512(f), any person who knowingly materially misrepresents that material is infringing, or that material was removed by mistake or misidentification, may be liable for damages, including costs and attorneys' fees. We may decline to act on notices from a sender who has repeatedly submitted notices we determined to be materially inaccurate.
7. Privacy, Monitoring, and Surveillance Systems
7.1 Consent to Monitoring
BY USING THE APP, YOU EXPRESSLY AND IRREVOCABLY CONSENT TO THE FOLLOWING MONITORING AND SURVEILLANCE ACTIVITIES, WHICH ARE INHERENT FEATURES OF THE PLATFORM AND ARE ESSENTIAL TO ITS SAFETY AND INTEGRITY:
- Every message sent through the App is checked automatically, before it is delivered, for contact details and other content our rules do not allow; voice notes are first turned into text for the same check
- Messages and profiles that are reported may be reviewed by human moderation staff
- Request patterns and usage counts are checked against fair-use limits and for fraud
- Reports from several different people can lower how often a profile is shown while they are reviewed, as described in Section 7.4
- Walis who are linked to your account may view all messages in conversations you are party to, including historical messages
7.2 No Expectation of Privacy in Communications
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOU HAVE NO EXPECTATION OF PRIVACY WITH RESPECT TO ANY COMMUNICATION SENT THROUGH THE APP. All communications on the platform are subject to monitoring, recording, review, and — where legally required or permitted — disclosure to third parties including law enforcement. This is a fundamental and disclosed feature of the platform, not incidental surveillance.
7.3 Automated Message Checks
We use automated rules to check messages before delivery. They may block a message that appears to contain contact details or other prohibited content; a blocked message is not delivered and stays visible only to you. These checks are not perfect and may occasionally block a legitimate message. You may ask us to review an automated decision through the App's appeals process. See Privacy Policy Section 31 for additional disclosures regarding automated decision-making.
7.4 Safety Ranking
We do not keep a trust score. While a profile has open reports from two or more different people in the last 30 days, or has received a warning or restriction in the last 90 days, it is shown lower in discovery; one person's report alone never does this, and every report is reviewed by a person. Nobody is told that this applies, including the person it applies to. It cannot be bought or affected by any plan or payment.
7.5 Circles, Community Groups, and Mosque Partnership Accounts
7.5.1 Nature of Circles
The App includes a Circles feature that allows any verified user to create and participate in group conversations. Circles are of two kinds: a Family Circle, which is private, invitation-only, and never listed in any directory; and a Community Group, which may be listed in a public directory and joined by other verified users. Mosque / Organization Groups are Community Groups operated by a Mosque Partnership Account (Section 7.5.5). Circles are distinct from the matching system and operate as a community layer.
Membership of a Circle is not limited to Walis. A person seeking marriage may participate in their own family's Circle alongside their Wali and other relatives. Any member of a Circle other than a read-only member may invite another verified user to join it; an invitation does not take effect until the invited person accepts it, and no invitation can add a person to a Circle without their own action.
Every member of every Circle is an account in good standing that has verified its phone number and completed its profile; an account that is suspended, banned or deleted cannot join. Joining a Circle does not require identity-document verification, and membership of a Circle is not a statement that any member's identity has been verified. The App does not provide anonymous or randomised group chat, and there is no mechanism by which a user may be placed into a Circle with strangers by the App.
7.5.1A What Joining a Circle Discloses
When you join a Circle, the other members of that Circle can see your first name (or your chosen display name) and your city. They cannot see your photographs, your full profile, your contact details, or any other Circle you belong to, unless you share those things yourself. You may leave a Circle at any time, and doing so ends that disclosure going forward.
7.5.2 Profile Sharing in Circles
A member of a Circle may share a profile into that Circle in order to discuss it. A profile card shared into a Circle is not a copy of that person's profile. It is a reference, and what each member of the Circle sees when they open it is decided at the moment they open it, according to that member's own permissions. No member gains access to anything by reason of being in a Circle.
(a) Sharing without a name. A profile may be shared into a Circle without the subject's name or photographs. Such a card shows only information that the members concerned would already be permitted to see elsewhere in the App, and no additional consent is sought or implied. For a woman's profile this means age, general location, religious practice, and a short excerpt of her written profile, with no name and no photographs.
(b) Sharing with a name. A woman's profile may be shared into a Circle together with her first name only where she has affirmatively approved that specific share into that specific Circle. She receives a notification for each such request and must approve it. Approving a named share never discloses her photographs.
(c) Men's profiles. A man's name and photographs are already visible to women browsing the App. A man's profile card shared into a Circle therefore shows his name on the same basis, and no separate consent step applies.
(d) Withdrawal. The subject of any shared profile card, and the member who shared it, may withdraw the share at any time. Withdrawal takes effect for every member of the Circle the next time they view the card, and the App retains no separate copy of the card that could survive withdrawal.
(e) Transparency. Every user may view, at any time in Settings, a list of every Circle their profile has been shared into, who shared it, and on what basis, and may withdraw any of those shares from that list.
(f) Limits of our control. Approved shares are visible to the other members of that Circle. The Company is not responsible for any further disclosure that a member of a Circle makes outside the App, and no technical measure can prevent a person from describing to someone else what they have seen.
7.5.3 Group Admin Responsibilities
A Wali who creates a group becomes the Group Admin. Group Admins are responsible for the conduct of their groups and for complying with this Agreement, the Community Guidelines, and all applicable law. The Company reserves the right to audit any group upon report and to dissolve groups that repeatedly violate platform rules.
7.5.4 Circle Messages Are Not Permanent — Which Rule Applies Where
Two different rules govern messages in this App, and which one applies depends on where the message was sent.
(a) Matching-system chats between prospective matches are PERMANENT. They cannot be deleted, edited, or retracted by any user after sending. This is described in full in Section 24 of the Privacy Policy and exists to support safety, accountability, and Wali oversight of a courtship conversation.
(b) Circle messages, including messages in a Family Circle and in a Community Group, are NOT permanent. The sender of a Circle message may delete it within twenty-four (24) hours of sending it. The owner of a Circle, and any member the owner has appointed to help run it, may delete any message in that Circle at any time.
This difference is deliberate. A matching-system chat is a conversation between two people who do not yet know each other, one of whom may be under a Wali's oversight in that conversation; a Circle is a conversation among people who already know one another. Section 24's permanence policy does not apply to Circles and must not be read as doing so.
Where a Circle message is deleted, the App stops displaying its contents to every member of the Circle. The Company retains the underlying record, including the message content, its sender, and the time it was sent, for the safety, moderation, audit, and legal-hold purposes described in Section 26 of the Privacy Policy. Deletion by a user is therefore a removal from view, not an erasure from our records, and you should not send anything in a Circle on the assumption that deleting it destroys it.
7.5.5 Mosque / Organization Partnership Accounts
NOT CURRENTLY AVAILABLE. Mosque Partnership Accounts are not offered at this time, and no institutional account exists in the App. This Section describes the arrangement as it is intended to operate if and when we introduce it.
The App supports institutional accounts for verified mosques and Muslim community organizations ("Mosque Partnership Accounts"). Such accounts are not personal user accounts and do not browse profiles, send match requests, or communicate directly with individual users. Their function is limited to (i) issuing community referral codes, (ii) creating verified Community Groups, (iii) broadcasting announcements to affiliated members, and (iv) with opt-in consent, viewing rosters of affiliated members on the platform.
A user's affiliation with a Mosque Partnership Account is voluntary and can be removed at any time in Settings. No financial consideration is exchanged between the Company and a Mosque Partnership Account for the partnership itself.
7.5.6 No Endorsement of Third-Party Institutions
A Mosque Partnership Account's presence on the App does not constitute an endorsement by the Company of that institution, its leadership, its theological positions, or any match facilitated through its community. The Company is not responsible for any dispute between a user and a partnered mosque or organization, nor for any statement made by any representative of such an institution inside or outside the App.
7.5.7 Community Rishta Groups
A Rishta Group is a group where families share profile cards and ask for introductions. It is run by the person who created it, who approves who joins. Members of a Rishta Group do not see one another's names; only the group's owner and admins see who asked to join. A profile card is shared into a Rishta Group only with the consent of the person it describes, given for that group; a person may share their own card. A woman's card in a Rishta Group never shows her photograph, name or city, whoever shared it. A request for an introduction goes first to the person who shared the card, then to the person it describes, and becomes an ordinary interest only if both agree; the person who asked is told only that it is pending, that the families were introduced, or that it was not taken further. Cards in a group are live: a card that is withdrawn, hidden or closed disappears from the group. You must not copy, forward or screenshot cards from a group. A group marked "verified mosque group" was confirmed by our staff to be run by the named mosque; this is not a Mosque Partnership Account (Section 7.5.5). The number of groups you may join and of cards you may share each week depends on your plan.
A group run by a mosque our staff have verified may post announcements; members are notified, at most once a day per group. A member of such a group may choose to show "Mosque community" on their own card. It is off unless you switch it on, it never shows the mosque's name, and it disappears when you leave the group.
7.5.8 Sharing a Profile Link
You may share a link to your own profile, and a verified wali may share a link to his son's profile. A woman's link can be made only by her. Anyone with the link sees a limited preview on walimarriage.com, with no photograph: for a woman, only her age, prayer, marriage timeline, education and marital status; for a man, his first name, age, city, headline, profession, prayer, marriage timeline and education. A link works for 30 days and can be taken down at any time. A link carries the referral code of the person who shared it.
7.5.9 Verified Matchmakers
A verified matchmaker is a member our staff have confirmed, after checking with their community, to introduce families in the App. A verified matchmaker sees exactly what any member of a group sees. A matchmaker's suggestion goes to the wali of the family it is for and becomes a request for an introduction only if that wali agrees. No money is exchanged between members through the App for an introduction. We do not guarantee any introduction or its outcome.
A verified matchmaker may run or join up to 3 Rishta Groups and make up to 5 suggestions a week. The Matchmaker plan, an auto-renewing monthly in-app subscription (Section 8.1), raises these to 20 groups and 40 suggestions a week and adds a results view: counts of the matchmaker's own suggestions that families accepted, that became introductions and conversations, and that ended in a confirmed marriage. The results never name anyone and never rank or compare matchmakers. The plan does not change what a matchmaker can see: a woman's card stays sealed for a matchmaker as for any member. Until we announce otherwise in the App, every verified matchmaker has the plan's limits and results without paying.
8. Subscription, Payments, and Billing
8.1 Subscription Plans
The App offers a free tier with limited functionality and two paid plans, Standard and Premium, each available as a monthly subscription or as a subscription billed every 3 months. Specific features and pricing for each plan are described within the App and are subject to change upon notice. A paid plan increases capacity only (for example, the number of interests you may send each day and the number of conversations you have started that may be open at once). Accepting an interest is always free and never counts toward any limit. No plan and no purchase changes who sees you, how often you are shown, or the order in which you are shown. The App does not offer visibility boosts or paid discovery priority.
Matchmaker, $14.99 per month, renewing monthly until cancelled in your Apple Account settings, is offered to verified matchmakers (Section 7.5.9). It is separate from Standard and Premium; holding one does not change the other.
8.2 Payment Processing
All payments are processed by third-party payment processors including Apple App Store and Google Play for in-app purchases, and potentially additional processors for direct billing. By making a purchase, you agree to the payment processor's applicable terms and conditions. We do not store complete payment card information.
8.3 App Store Billing
Subscriptions purchased through Apple App Store or Google Play Store are subject to those platforms' billing terms and refund policies. All billing, subscription management, and cancellation for App Store purchases must be handled through your App Store account settings. We have no ability to process refunds for App Store transactions.
8.4 Cancellation and Refunds
You may cancel your subscription at any time through your App Store account settings. A subscription billed every 3 months renews every 3 months at the price shown when you subscribed, until you cancel. Cancellation takes effect at the end of the current billing period; you will not be charged for the next period but will retain access through the end of the period paid. Unless required by applicable law, subscription fees are non-refundable. We reserve the right to provide refunds or credits at our sole discretion.
8.5 Free Trial Periods
We offer one free trial: a 14-day free trial of the Premium monthly plan, for people who have not had a free trial of any Wali Marriage plan before. No other plan includes a free trial, and the 3-month plans never do. Use of the App during the trial period is subject to this Agreement in full.
Before you begin a free trial we will show you, clearly and conspicuously on the same screen as the button that starts it: the length of the trial; the price you will be charged when it ends; how often that charge repeats; the date or event on which the trial converts into a paid subscription; and how to cancel. You must affirmatively agree to those terms before any trial or subscription begins. We record what was displayed to you at that moment so that both of us have the same account of what was agreed.
A free trial converts automatically into a paid subscription at the end of the trial period unless you cancel first. If you do not wish to be charged, you must cancel before the trial period ends. Cancellation must be at least twenty-four (24) hours before the end of the trial period, because the App Store and Google Play process the renewal in advance of the period ending.
You may cancel in the same way you subscribed and without speaking to anyone: in your device's Subscription settings, reachable from the "Manage subscription" link on our subscription screen. We will never require a phone call, a chat session, a retention offer, or any step not required to subscribe in the first place. If you tell us in the App that you have found someone, we will not offer you a discount or ask you to stay; we will show you how to hide your profile or delete your account, and a link to your device's Subscription settings. Telling us does not cancel your subscription; only you can cancel it, there.
One free trial is available per person. Where you have previously used a free trial, we will not offer or advertise another, and the App Store or Google Play may independently decline to grant one.
If we change the length, price, or terms of a trial offer, the change applies only to trials begun after the change takes effect.
8.5A Hiding Your Profile
You can hide your profile at any time in Settings, Membership. While it is hidden, you do not appear in Discover and nobody can send you a new interest; your existing conversations, and interests already sent to you, continue. Hiding your profile does not pause or cancel a subscription.
8.6 Price Changes
We reserve the right to change subscription prices at any time with at least thirty (30) days' notice. We will also tell you in the App, no less than 7 and no more than 30 days before a new price first applies to your renewal, what the new price is, when it applies, and how to cancel; and once a year while your plan renews automatically, we will remind you what it costs, how often you are charged, and how to cancel. These notices are kept in the App under Settings, Membership. Price changes will not affect the current billing period. For subscriptions billed through the App Store, Apple asks for your consent to a price increase where its rules require it, and if you do not consent your subscription ends at the end of the period you have paid for. Where no such consent is required, continued use of the App after a price change takes effect constitutes your acceptance of the new price.
8.7 Referral and Promotional Rewards
8.7.1 Your Code. Each account can show a six-character invite code and a link to share it. You may share it with people you know. You may not buy, sell or advertise codes, or share them in a way that looks like spam.
8.7.2 The Reward. When a person creates a new account using your code and then completes their profile (their profile first becomes eligible to appear in Discover), you and that person each receive one week of Standard at no charge. A week is never Premium. It is kept for you and starts only when you tap "Start my week", which you may do within one year of earning it; weeks run one after another, and a week you start while you already have a paid plan adds nothing to it. At most five weeks can be earned by inviting others in any period of 365 days; the person who joined still receives their week.
8.7.3 One Code Per Lifetime. An account may use one code, once, and a phone number may be used with a code only once, even if the account is deleted and a new one is created with the same number. You may not use your own code, or a code from an account that uses your phone number. We limit how many codes can be tried in an hour.
8.7.4 Mosque and Community Codes. A mosque or community organisation we partner with may give its members a community code. Using one connects your account to that organisation for our own reporting only; the organisation does not see your profile and receives no personal reward. If the organisation has an offer for its members, the offer is an Apple offer code, redeemed on Apple's own screen and governed by Apple's terms, eligibility and expiry; we do not provide a paid plan for a community code ourselves.
8.7.5 Nature of Rewards. Rewards have no cash value, cannot be transferred, sold or exchanged, and are void if earned through fraud, fake accounts, or accounts controlled by the same person. We may withdraw a reward obtained in breach of this Section.
8.7.6 Changes. We may change or end the referral program for the future with notice in the App. Weeks already earned and not obtained by fraud stay available until their start-by date.
8.8 Subscription Sharing — Wali–Ward Link
NOT CURRENTLY AVAILABLE. Subscription sharing across a Wali–ward link is not offered at this time. Each account's subscription applies to that account only. This Section describes the sharing arrangement as it is intended to operate if and when we introduce it; until we do, and until we tell you that we have, nothing in this Section grants any benefit to any account other than the one that holds the subscription. We will not present sharing as an included benefit anywhere in the App while this notice stands.
If and when subscription sharing is introduced: where a user account is linked to a verified Wali relationship at Verification Tier 1 or Tier 2 (see Product Specification Section 1.13), the subscription benefits associated with either party's paid subscription would be shared across the linked pair. Specifically: (a) all tier benefits, including daily request limits, active chat slots, and group chat membership caps, are applied to both parties for the duration of the linked relationship; (b) the highest tier among linked parties applies; (c) if the link is severed, the non-paying party continues to receive shared benefits through the end of the then-current billing period and reverts to the Free tier thereafter unless they initiate their own subscription; and (d) subscription sharing is pairwise through the Wali — sibling wards linked to the same Wali do not inherit each other's subscriptions. The Company reserves the right to suspend subscription sharing where the link appears to be established for the purpose of circumventing subscription fees rather than reflecting a genuine Wali relationship, as determined through the abuse-detection mechanisms described in Section 8.7.5 and Product Specification Section 6.8.
8.9 Administrative Access to Accounts and Data
Authorized personnel of the Company — including designated administrators, moderators, and customer support agents — may access user accounts and data in the course of performing their duties, subject to the access controls, audit logging, and role-based restrictions described in Product Specification Section 15 and Privacy Policy Section 23A. Specifically:
- Moderators may view profile content and flagged chat content in connection with an active report, appeal, or verification review, and may take moderation actions as described in Section 7 of the Product Specification; a ban requested by anyone other than a Level 1 Administrator takes effect only after a second staff member approves it
- Any staff member other than an analyst may look up a single account by its reference only after writing down the reason, which is recorded
- Customer support agents may view non-sensitive account data (profile, subscription status, support history) to assist users, but are structurally prohibited from viewing chat content, government ID data, and biometric data
- Administrators may access any user data as necessary to operate the platform, respond to legal process, investigate fraud, or protect user safety — all such access is logged
- All staff access is recorded in an append-only audit log retained for at least seven (7) years
- Users may request a record of staff access to their account data by submitting a privacy rights request per Privacy Policy Section 27
By using the App, you acknowledge and consent to this administrative access as a necessary feature of the Company's operation of the platform.
8.10 One-Off Purchases
Besides subscriptions, the App sells three kinds of one-off purchase through your Apple Account. (a) Priority Interest ($3.99 for one, $14.99 for five): an interest you send with Priority goes to the top of the recipient's list, and her family's, and is highlighted there. It does not make your profile shown to more people. Purchased Priority Interests never expire; Premium includes one free Priority Interest a week, which expires at the end of that week. (b) Undo ($1.99): brings back one interest you passed on. Purchased Undos never expire; everyone has one free Undo a week and Premium includes unlimited Undos. (c) A gift of Premium from a wali ($29.99 for one month, $62.99 for three months): paid by the wali's Apple Account and applied to the ward's account only after the ward accepts it; it does not renew. If the ward declines, it is not applied; refunds are handled by Apple. If Apple refunds a purchase, we remove only what has not yet been used: a credit already spent and the time of a gift already used are not taken back, and your account is never restricted because of a refund.
9. Disclaimers and Limitation of Liability
9.1 Disclaimer of Warranties
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT: (A) THE APP WILL MEET YOUR REQUIREMENTS; (B) THE APP WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) THE RESULTS OBTAINED FROM USE OF THE APP WILL BE ACCURATE OR RELIABLE; (D) ANY ERRORS IN THE APP WILL BE CORRECTED; OR (E) THE APP IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
9.2 Disclaimer of Marriage and Match Outcomes
WE EXPRESSLY DISCLAIM ALL RESPONSIBILITY FOR: (A) THE CHARACTER, CONDUCT, INTENTIONS, MARITAL STATUS, OR ANY OTHER QUALITY OR ATTRIBUTE OF ANY USER; (B) THE QUALITY OR OUTCOME OF ANY INTRODUCTION, COMMUNICATION, OR RELATIONSHIP INITIATED THROUGH THE APP; (C) ANY EMOTIONAL, PSYCHOLOGICAL, FINANCIAL, OR OTHER DAMAGES ARISING FROM INTERACTIONS WITH OTHER USERS; (D) THE SUCCESS OR FAILURE OF ANY MARRIAGE OR RELATIONSHIP; OR (E) ANY FAMILY DISPUTES OR CONFLICTS ARISING FROM USE OF THE APP OR DECISIONS MADE THROUGH THE APP.
9.3 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, OR ASSIGNS BE LIABLE FOR ANY: (A) INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; (B) LOSS OF PROFITS, REVENUE, DATA, BUSINESS, OR GOODWILL; (C) PERSONAL INJURY OR PROPERTY DAMAGE; (D) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA; (E) CONDUCT OF THIRD PARTIES ON OR THROUGH THE APP; OR (F) ANY OTHER DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE APP — EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
9.4 Aggregate Liability Cap
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THIS AGREEMENT OR YOUR USE OF THE APP WILL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED DOLLARS ($100.00 USD). THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY UNDER WHICH THE CLAIM IS BROUGHT.
9.5 Essential Basis of the Bargain
You acknowledge that the limitations of liability in this Section reflect a reasonable and fair allocation of risk between you and the Company, and that the Company would not have entered into this Agreement without such limitations. The limitations of liability in this Section are independent of any remedy failure and shall survive even if any limited remedy is found to have failed of its essential purpose.
9.6 Third-Party Services
The App integrates with or links to third-party services including identity verification providers, payment processors, and cloud infrastructure providers. We are not responsible for the practices, privacy policies, or content of any third-party service. Your use of third-party services is at your own risk and subject to those services' own terms and conditions.
10. Indemnification
10.1 Your Indemnification Obligations
You agree to defend, indemnify, and hold harmless the Company and its officers, directors, employees, agents, contractors, affiliates, licensors, successors, and assigns (collectively, "Indemnified Parties") from and against any and all claims, demands, actions, suits, proceedings, losses, damages, costs, expenses, fines, penalties, and attorneys' fees (collectively, "Claims") arising out of or relating to:
- Your use of or access to the App
- Your violation of any provision of this Agreement
- Your violation of any applicable law or regulation
- Your User Content, including any claim that your content infringes a third party's intellectual property rights
- Any misrepresentation made by you in connection with your use of the App, including misrepresentation of identity, marital status, or intentions
- Any dispute between you and another user, including disputes involving the Wali system or a Wali Community Group
- Any claims brought by a third party arising from your conduct on or through the App
10.2 Defense of Claims
We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses. You agree not to settle any claim subject to indemnification under this Agreement without our prior written consent.
11. Account Termination and Suspension
11.1 Termination by You
You may terminate your account at any time by following the account deletion process in the App's settings. Upon your request, we will deactivate your account and begin the data deletion process described in Section 26 of the Privacy Policy. You will continue to be bound by this Agreement with respect to any activity that occurred prior to termination.
11.2 Termination or Suspension by Company
We reserve the right to suspend, restrict, or permanently terminate your account, with or without notice, for any reason we deem appropriate in our sole discretion, including but not limited to:
- Any violation of this Agreement or our Community Guidelines
- Submission of fraudulent, false, or misleading information
- Conduct that we believe endangers the safety of other users
- Suspected creation of duplicate accounts
- Court order, law enforcement request, or legal obligation
- Extended account inactivity, at our discretion
- Conduct that we believe is inconsistent with the serious purpose of the platform
11.3 No Liability for Termination
Termination of your account, whether by you or by us, does not give rise to any liability on our part. We are not obligated to retain your data following account termination beyond the periods specified in our data retention policy. We are not responsible for any loss of data, content, connections, or subscription value resulting from termination.
11.4 Reinstatement and Appeals
Accounts that have been permanently banned for violations of this Agreement are generally not eligible for reinstatement. Accounts suspended for other reasons may be eligible for reinstatement through the appeals process described in the App: you may appeal a suspension or closure by email from the screen that tells you about it, and we aim to reply within 7 days and, where we can, to have someone other than the person who made the decision review it. We do not disclose who reported an account or the content of any report. All reinstatement decisions are at our sole discretion.
11.4A Marriage Confirmation
If you marry someone you met through the App, either of you may tell us in Settings, and the other is asked to confirm within 14 days. When both of you confirm: both your profiles are hidden from Discover, your other conversations end (the other people see an ordinary end of the conversation), pending interests you sent are withdrawn, and your conversation with each other stays open. Your accounts otherwise remain yours to use, download or delete. Confirming does not cancel a subscription billed by Apple; you can do that in your Apple subscription settings. We count confirmed marriages only in aggregate and do not show a total until it is at least ten. Sharing a story about how you met is separate and optional (see the Privacy Policy).
11.5 Effect of Termination
Upon termination: (a) your license to use the App immediately terminates; (b) you must cease all use of the App and delete it from your devices; (c) provisions of this Agreement that by their nature should survive termination will survive, including without limitation Sections 6, 9, 10, 15, and 16.
12. Force Majeure
The Company shall not be liable for any failure or delay in performance of its obligations under this Agreement arising out of or caused, directly or indirectly, by circumstances beyond its reasonable control, including without limitation: acts of God; natural disasters; pandemic, epidemic, or public health emergency; acts of war, terrorism, or civil unrest; governmental actions, regulations, or orders; cyberattacks, distributed denial-of-service attacks, or other malicious interference with the Company's systems; failure of third-party service providers or infrastructure; labor disputes; power outages; or any other event outside the Company's reasonable control ("Force Majeure Event"). In the event of a Force Majeure Event, the Company's obligations will be suspended for the duration of the event. The Company will use commercially reasonable efforts to notify affected users and to resume normal operations as quickly as practicable.
13. Modifications to the Service and Terms
13.1 Changes to the App
We reserve the right to modify, update, enhance, reduce, or discontinue any feature, function, or aspect of the App at any time without prior notice. We are not liable to you or any third party for any such changes.
13.2 Changes to This Agreement
We reserve the right to modify this Agreement at any time. We will provide notice of material changes by: (a) posting the revised Agreement in the App with an updated effective date; (b) sending a push notification or in-app message; and/or (c) sending an email to the address associated with your account. If you continue to use the App after the effective date of the modified Agreement, you are deemed to have accepted the changes. If you do not agree to a modification, your sole remedy is to discontinue use and terminate your account.
14. Governing Law, Jurisdiction, and Additional Distribution Terms
14.1 Governing Law
This Agreement and any dispute, claim, or controversy arising out of or relating to this Agreement or your use of the App will be governed by and construed in accordance with the laws of the State of Illinois, United States of America, without regard to its conflict of laws principles, and where applicable, the Federal Arbitration Act (9 U.S.C. § 1 et seq.).
14.2 Venue for Non-Arbitrable Claims
For any claims that are not subject to arbitration under Section 15, or for enforcement of an arbitration award, you and the Company consent to the exclusive jurisdiction of the state and federal courts located in Cook County, Illinois, United States of America. You waive any objection to the exercise of jurisdiction by such courts and any claim of inconvenient forum.
14.3 Compliance with Local Law
You are responsible for compliance with all applicable laws and regulations in your jurisdiction. If your use of the App is prohibited by applicable law in your jurisdiction, you are not authorized to use the App. The fact that the App is accessible in your jurisdiction does not imply that such access is lawful.
14.4 Apple App Store Additional Terms (Licensed Application End User License Agreement)
The following additional terms apply if you download or use the App from the Apple App Store. In the event of any conflict between this Agreement and the terms in this Section 14.4, the terms in this Section 14.4 will govern solely with respect to the iOS version of the App:
- This Agreement is concluded between you and Wali Marriage LLC only, and not with Apple Inc. ("Apple"). Apple is not responsible for the App or its content.
- Your license to use the App is limited to a non-transferable license to use the App on any Apple-branded products that you own or control, as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions.
- Apple has no obligation whatsoever to furnish any maintenance or support services with respect to the App.
- Apple is not responsible for addressing any claims by you or any third party relating to the App or your possession or use of the App, including but not limited to: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation.
- In the event of any third-party claim that the App or your possession and use of the App infringes that third party's intellectual property rights, Wali Marriage LLC (not Apple) will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim.
- You represent and warrant that: (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
- You must comply with applicable third-party terms of agreement when using the App (e.g., your wireless data services agreement).
- Apple and Apple's subsidiaries are third-party beneficiaries of this Agreement, and upon your acceptance, Apple will have the right (and will be deemed to have accepted the right) to enforce this Agreement against you as a third-party beneficiary.
- If the App fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price (if any) for the App to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App.
14.5 Google Play Additional Terms
The following additional terms apply if you download or use the App from the Google Play Store:
- Your use of the App is subject to the Google Play Terms of Service in addition to this Agreement.
- In-app purchases made through Google Play are billed by Google and are subject to Google's refund and billing policies. The Company cannot process refunds for Google Play transactions; refund requests must be directed to Google Play support.
- Google is not a party to this Agreement and is not responsible for the App or its content.
14.6 Export Controls and Sanctions Compliance
The App is subject to the U.S. Export Administration Regulations (15 C.F.R. §§ 730–774) and the economic sanctions programs administered by the U.S. Department of the Treasury Office of Foreign Assets Control (OFAC). You represent and warrant that:
- You are not located in, under the control of, or a national or resident of any country subject to a U.S. Government embargo or designated by the U.S. Government as a "terrorist supporting" country (including Cuba, Iran, North Korea, Syria, the Crimea, Donetsk, and Luhansk regions, or any other jurisdiction subject to a comprehensive U.S. sanctions program)
- You are not identified on the U.S. Department of Commerce Denied Persons List, the U.S. Department of Treasury Specially Designated Nationals List, or any other list of sanctioned or restricted parties
- You will not use the App in any manner that violates applicable U.S. or international export, re-export, or sanctions laws
You are responsible for compliance with all applicable export and sanctions laws in your own jurisdiction.
14.7 Accessibility Commitment
The Company is committed to making the App accessible to users with disabilities, including users who use screen readers, magnifiers, alternative input devices, and other assistive technology. The Company targets conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. Accessibility is treated as an ongoing obligation; any user who encounters an accessibility barrier is encouraged to contact us at izharbid@walimarriage.com and the Company will make reasonable efforts to resolve the issue.
15. Dispute Resolution — Mandatory Arbitration
PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU TO ARBITRATE DISPUTES WITH THE COMPANY AND LIMITS YOUR ABILITY TO SEEK RELIEF IN COURT. THIS PROVISION AFFECTS YOUR LEGAL RIGHTS.
15.1 Agreement to Arbitrate
Except as set forth in Section 15.5, you and the Company agree that any dispute, claim, or controversy arising out of or relating to this Agreement, the App, or your relationship with the Company — including disputes about the formation, validity, enforceability, or scope of this arbitration agreement — will be resolved exclusively through final and binding individual arbitration, rather than in court. This agreement to arbitrate is governed by the Federal Arbitration Act.
15.2 Arbitration Rules and Process
Arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules ("AAA Rules") as modified by this Agreement. The AAA Rules are available at www.adr.org. If the AAA is unavailable or declines to administer the arbitration, the parties will select an alternative arbitral forum. The arbitration will be conducted by a single neutral arbitrator. For claims of $10,000 or less, you may choose whether the arbitration proceeds in person, by telephone, by videoconference, or based solely on written submissions. For claims exceeding $10,000, the right to an in-person or videoconference hearing will be determined by the AAA Rules.
15.3 Arbitration Fees and Costs
Payment of filing, administration, and arbitrator fees will be governed by the AAA Rules. If your claim is for $10,000 or less, we agree to pay all such fees regardless of who prevails, unless the arbitrator determines that your claim was frivolous or brought for an improper purpose. Each party will bear their own attorneys' fees and costs unless the applicable law or the arbitrator determines otherwise.
15.4 Arbitrator's Authority
The arbitrator has authority to grant any relief that a court could grant, subject to the limitations of this Agreement. Any award by the arbitrator is final and binding, and may be entered as a judgment in any court of competent jurisdiction. The arbitrator must follow applicable law and may award individual relief. The arbitrator does not have authority to conduct class, collective, or representative proceedings, or to combine individual proceedings without the consent of all parties.
15.5 Exceptions to Arbitration
Notwithstanding the foregoing, either party may bring an individual action in small claims court for claims within that court's jurisdiction. Either party may also seek emergency injunctive or equitable relief in a court of competent jurisdiction to prevent irreparable harm pending arbitration. The filing of a court action to obtain such relief will not be deemed a waiver of the right to arbitrate.
15.6 Informal Resolution First
Before initiating arbitration, you agree to contact us at izharbid@walimarriage.com and describe your claim and the relief sought. We will attempt to resolve the dispute informally within thirty (30) days. If we cannot resolve the dispute informally, either party may initiate arbitration. This informal resolution requirement is a condition precedent to arbitration and cannot be waived.
15.7 Opt-Out Right
You have the right to opt out of this mandatory arbitration provision by sending written notice to izharbid@walimarriage.com within thirty (30) days of the date you first accepted this Agreement. The notice must include your name, account email or phone number, and a clear statement that you are opting out of arbitration. If you opt out of arbitration, you and the Company agree to resolve disputes in the courts specified in Section 14.2. Opting out does not affect your agreement to the class action waiver in Section 16.
16. Class Action and Jury Trial Waiver
CLASS ACTION WAIVER: YOU AND THE COMPANY EACH WAIVE ANY RIGHT TO BRING OR PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE ACTION IN ARBITRATION OR IN COURT. ALL CLAIMS MUST BE BROUGHT ON AN INDIVIDUAL BASIS ONLY. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING WITHOUT THE CONSENT OF ALL PARTIES.
JURY TRIAL WAIVER: TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU WAIVE YOUR CONSTITUTIONAL AND STATUTORY RIGHTS TO GO TO COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR JURY, UNLESS THE ARBITRATION PROVISION IS FOUND UNENFORCEABLE. ALL CLAIMS WILL BE RESOLVED BY AN ARBITRATOR.
If a court of competent jurisdiction finds the class action waiver in this Section to be unenforceable with respect to a particular claim or dispute, then (and only then) that claim or dispute may proceed in court, but the arbitration agreement in Section 15 will continue to apply to all other claims on an individual basis.
17. Severability and Entire Agreement
17.1 Severability
If any provision of this Agreement is found to be invalid, illegal, or unenforceable under applicable law, that provision will be modified to the minimum extent necessary to make it enforceable, or if it cannot be so modified, it will be severed from the Agreement. All other provisions will remain in full force and effect. The invalidity or unenforceability of any provision in one jurisdiction will not affect the validity or enforceability of that provision in any other jurisdiction.
17.2 Entire Agreement
This Agreement, together with our Community Guidelines and any other policies referenced herein, constitutes the entire agreement between you and the Company with respect to the App and supersedes all prior and contemporaneous agreements, representations, warranties, and understandings, whether written or oral, between the parties with respect to the subject matter hereof.
17.3 No Waiver
Our failure to enforce any right or provision of this Agreement will not be considered a waiver of that right or provision. The waiver of any right or provision will only be effective if made in writing and signed by a duly authorized representative of the Company.
17.4 Assignment
You may not assign this Agreement or any rights or obligations hereunder without our prior written consent. We may assign this Agreement, including all rights and obligations, in connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets, without your consent and without notice. This Agreement will be binding upon and inure to the benefit of permitted successors and assigns.
18. Contact Information
For general legal inquiries or to exercise your rights under this Agreement:
- Email: izharbid@walimarriage.com
- Mailing Address: Wali Marriage LLC, 9155 Beloit Avenue, Bridgeview, Illinois 60455
- Effective Date: April 20, 2026
19. SMS / Text Messaging Terms
Program name: Wali Marriage SMS
Wali Marriage sends the following categories of text messages: one-time verification codes during registration and login, transactional account notifications (such as profile approval and match requests), and customer support replies.
Message frequency varies based on your activity. Message and data rates may apply.
For help, reply HELP to any message or contact us at izharbid@walimarriage.com. To opt out, reply STOP to any message at any time; you will receive a confirmation and no further messages.
Carriers are not liable for any delayed or undelivered messages.
For details on how we collect and use your data, see our Privacy Policy at walimarriage.com/privacy-policy.