Bridging Hearts in Faith

Terms of Service

Last updated: May 6, 2026

IMPORTANT LEGAL NOTICE: THESE TERMS CONTAIN A BINDING ARBITRATION CLAUSE AND CLASS ACTION WAIVER IN SECTIONS 15 AND 16. BY USING THIS APP YOU AGREE TO RESOLVE ALL DISPUTES THROUGH INDIVIDUAL ARBITRATION AND WAIVE YOUR RIGHT TO A JURY TRIAL OR CLASS ACTION. PLEASE READ SECTIONS 15 THROUGH 17 CAREFULLY BEFORE USING THE SERVICE.

BIOMETRIC DATA NOTICE: THIS APP COLLECTS AND PROCESSES BIOMETRIC IDENTIFIERS INCLUDING FACIAL GEOMETRY AND LIVENESS DATA PURSUANT TO APPLICABLE STATE LAW INCLUDING THE ILLINOIS BIOMETRIC INFORMATION PRIVACY ACT (BIPA) AND TEXAS CAPTURE OR USE OF BIOMETRIC IDENTIFIER ACT (CUBI). BY USING THIS APP YOU EXPRESSLY CONSENT TO SUCH COLLECTION AND PROCESSING AS DESCRIBED HEREIN.

These Terms of Service and Privacy Policy (collectively, the "Agreement") constitute a legally binding contract between you ("User," "you," or "your") and Wali Marriage LLC, a limited liability company doing business as "Wali Marriage" ("Company," "we," "us," or "our"), the operator of the Wali: Halal Marriage App (the "App" or "Service"). References throughout this Agreement to "Wali Marriage" refer to the assumed/DBA name under which the Company operates; the legal entity party to this Agreement is Wali Marriage LLC. This Agreement governs your access to and use of all features, functionality, content, and services provided through the App.

By downloading, installing, registering for, or using the App in any manner, you acknowledge that you have read, understood, and agree to be bound by this Agreement in its entirety. If you do not agree to any part of this Agreement, you must immediately discontinue use of the App and delete it from your device.

1. Acceptance and Eligibility

1.1 Agreement to Terms

By accessing or using the App, you represent and warrant that: (a) you have read and understand this Agreement; (b) you have the legal capacity to enter into a binding contract in your jurisdiction; (c) you are not a person barred from using the App under applicable law; and (d) you will comply with this Agreement at all times. Use of the App constitutes your ongoing acceptance of this Agreement as it may be amended from time to time.

1.2 Minimum Age Requirement

You must be at least eighteen (18) years of age, or the age of legal majority in your jurisdiction if higher than 18, to use the App. In no case may any person under the age of 18 use the App, regardless of jurisdiction. By creating an account, you affirmatively represent that you meet this age requirement. We reserve the right to require age verification at any time and to terminate any account we believe to be operated by an underage individual.

If you are a parent or guardian who discovers that a minor has created an account using your information or otherwise, you must contact us immediately at izharbid@walimarriage.com. We will promptly terminate the account and delete associated data to the extent permitted by law.

1.3 Eligibility Restrictions

You are not eligible to use the App if: (a) you are currently married and have not disclosed this in your profile; (b) you have previously been permanently banned from the App; (c) your use of the App is prohibited by applicable law in your jurisdiction; or (d) you are using the App on behalf of another person without their knowledge and consent.

1.4 Purpose Restriction

The App is designed exclusively as a structured platform to facilitate serious, marriage-oriented introductions between consenting adults in accordance with Islamic principles. Use of the App for any other purpose, including casual encounters, entertainment, commercial solicitation, or any activity inconsistent with the serious intent of the platform, is strictly prohibited and may result in immediate termination of your account.

2. Description of Service

2.1 Nature of Service

Wali is a structured marriage introduction platform that enables verified Muslim adults to meet potential spouses in a manner designed to reflect Islamic principles of modesty, family involvement, and intentionality. The App is not a dating platform, social network, or entertainment application. It is a serious matchmaking infrastructure designed around accountability, privacy, and verified identities.

2.2 No Guarantee of Results

THE COMPANY MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE THAT USE OF THE APP WILL RESULT IN A MATCH, INTRODUCTION, RELATIONSHIP, ENGAGEMENT, OR MARRIAGE. We provide a technological platform and infrastructure; we do not act as a matchmaker, marriage counselor, or relationship advisor. The quality, compatibility, and character of other users is entirely outside our control, and we expressly disclaim all responsibility for the outcomes of interactions facilitated through the App.

2.3 No Guarantee of User Authenticity

While we require identity verification for all users, we cannot guarantee that every user is who they claim to be beyond the information submitted for verification. Verification reduces but does not eliminate the risk of misrepresentation. You assume all risks associated with interactions with other users.

2.4 Platform Changes

We reserve the right to modify, suspend, or discontinue any feature or aspect of the App at any time, with or without notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of the Service.

3. Account Registration and Verification

3.1 Account Creation

To access the full functionality of the App, you must create an account and complete our verification process. You agree to provide accurate, complete, and current information during registration and to update such information as necessary to keep it accurate, complete, and current at all times. Providing false information is a violation of this Agreement and may result in immediate account termination.

3.2 Mandatory Identity Verification

You are required to submit: (a) a valid government-issued photo identification document; (b) a selfie or liveness verification image; and (c) phone number verification via one-time password. Failure to complete verification will result in restricted access to the App. We reserve the right to require re-verification at any time if we have reason to believe your identity or account integrity has been compromised.

3.3 Verification Data Handling

Documents and biometric data submitted for verification are processed in accordance with our Privacy Policy. You consent to our use of third-party identity verification services to process your documents. Verification data is stored securely and access is restricted to authorized personnel.

3.4 One Account Per Person

Each individual may maintain only one active account at any time. Creating duplicate accounts is prohibited and will result in termination of all associated accounts. Your phone number is your primary identity key — each phone number may be associated with only one account on the platform.

3.5 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to maintain the security of your account.

4. The Wali (Guardian) System

4.1 Overview and Acknowledgment

The Wali system is a distinctive feature of the App that enables a verified Islamic guardian ("Wali") to participate in and oversee the matchmaking process for a woman using the App. By using the App, whether as a woman, a Wali, or a man seeking to initiate contact, you acknowledge and accept all rules and consequences of the Wali system as described in this Section and in the App's product documentation.

4.2 Wali Access Rights

When a Wali is linked to a woman's account, the Wali will have the following access and authorities:

- Full access to all chat messages, both historical and ongoing, within conversations linked to that woman's account

- Authority to approve or deny chat initiation with prospective matches

- Authority to terminate ongoing conversations at any time, immediately and without explanation

- Authority to block specific users from any further contact with that woman

- Authority to approve or deny the disclosure of photographs to a prospective match

- Visibility into all match request activity associated with the account

4.3 Retroactive Chat Visibility

You acknowledge and expressly consent to the following: if a Wali is removed from an account and subsequently re-added, the re-added Wali will have full access to all chat history, including conversations that occurred during the period when the Wali was not linked to the account. This retroactive visibility is an inherent and disclosed feature of the platform. By using the App, all parties, including the woman, the Wali, and any man communicating through the App, expressly acknowledge and consent to this retroactive access.

4.4 Wali Authority is Binding

Actions taken by a Wali within their granted permissions, including terminating a conversation, blocking a user, or denying a match request, are binding within the platform's rules. The Company will enforce Wali decisions as they relate to platform functionality. The Company is not responsible for disputes arising between a user and their Wali regarding the exercise of Wali authority.

4.5 Wali System is Optional

The use of a Wali is optional. Women may use the App without a Wali. Choosing not to use a Wali does not reduce a user's trust score, visibility, or access to the App's core functionality. However, if a user designates the Wali setting as "required," the system will enforce Wali approval at all critical steps as configured.

4.6 Wali Verification

Walis are subject to independent identity verification as described in the App's verification flow. The Company does not independently verify the legal relationship between a user and their Wali beyond the documentation submitted for verification. The Company is not responsible for any misrepresentation of a guardianship relationship.

4.7 Company's Role in Wali Disputes

The Company acts as a neutral technology platform. We do not adjudicate disputes between users and their Walis, make determinations about the appropriateness of any Wali's decisions, or take sides in family or guardianship disputes. If a user believes a Wali is misusing the platform, they may report this through our moderation system.

4.8 Male Wali — Advisory Mode by Default

A man may optionally add a Wali to his account. A male user's Wali operates in Advisory Mode by default: the Wali receives notifications of match activity and may view the man's chats in read-only form, but the Wali cannot block matches, terminate chats, or gate photo reveals without the man's concurrence. The man remains the sole controller of his account. The man may, at his sole discretion and by affirmative action in Settings, promote his Wali from Advisory Mode to Full Authority Mode, at which point the Wali's authorities are equivalent to those described in this Section 4 for a woman's Wali. The man may revert the promotion at any time. The man may add or remove his Wali at any time without penalty or adverse effect on his account; the pattern-based abuse detection described elsewhere in this Agreement does not apply to male wali changes.

4.9 Two-Wali Conversations

Where a male user with a Wali communicates with a female user who also has a Wali, both Walis may be simultaneously present in the conversation. Each Wali has authority only over their own ward's side of the conversation, not over the other party. The female user's Wali retains the full authorities described in this Section 4. The male user's Wali has only the authorities the male user has granted (Advisory by default; Full Authority if promoted). Neither Wali gains visibility into the other party's account data beyond what is visible in the chat itself. Users acknowledge this structure and consent to it as a condition of using the Wali feature.

4.10 Wali-Initiated Profiles

A verified Wali may initiate the creation of a user profile on behalf of an adult ward (son or daughter). However, no profile created through this flow becomes active on the platform until the ward has personally: (a) completed their own phone number and government ID verification; (b) passed their own liveness/selfie check; (c) reviewed and approved each field of the drafted profile; and (d) accepted the Terms of Service and Privacy Policy on their own device and under their own account. The Wali's prior acceptance of these Terms does not constitute the ward's acceptance. The ward may at any point decline the invitation in whole, which results in the permanent deletion of the drafted profile and may block the initiating Wali from attempting again. The ward is, at all times after activation, the sole controller of their account, subject only to the ongoing Wali relationship rules described in the App's product documentation.

4.11 Location Data — Bucketed Display Only

The App uses city-level location data derived from the city you entered at registration to display approximate distances between users in discovery. Distances are shown only in privacy-preserving buckets (e.g., "In your city," "5–15 miles," "15–30 miles") and never as exact mileage or sub-5-mile granularity. The App does NOT use live device GPS, does NOT request foreground or background location permissions, and does NOT display neighborhood-level precision. The City data you provide is visible to other users per the profile visibility rules. By using the discovery feature, you consent to the display of your city-derived distance bucket to other users in accordance with those rules.

5. User Conduct and Prohibited Activities

5.1 General Conduct Standards

You agree to use the App only for lawful purposes and in a manner that is consistent with the platform's purpose as a serious, marriage-oriented service. You represent that all information you provide is truthful and that your use of the App reflects genuine intent to pursue marriage.

5.2 Prohibited Activities

The following activities are strictly prohibited and may result in immediate account termination, reporting to law enforcement, and civil or criminal liability:

- Providing false identity information, submitting fraudulent documents, or misrepresenting your identity, marital status, age, or intentions

- Using the App for any purpose other than serious marriage-oriented introductions, including but not limited to casual encounters, commercial solicitation, or entertainment

- Sending any content that is sexually explicit, obscene, harassing, threatening, abusive, defamatory, or otherwise objectionable

- Sharing or soliciting contact information, including phone numbers, social media handles, email addresses, or any other external contact method, before the App's communication system permits it

- Attempting to circumvent the Wali system or any other safety feature of the platform

- Creating duplicate accounts or using another person's identity or account

- Using automated scripts, bots, crawlers, or other automated means to interact with the App

- Reverse engineering, decompiling, or attempting to extract the source code of the App

- Uploading or transmitting malware, viruses, or any other malicious code

- Attempting to access another user's account without authorization

- Using the App to collect information about other users for purposes other than evaluating them as a potential spouse

- Engaging in any activity that could damage, disable, or impair the App's infrastructure

- Violating any applicable local, national, or international law or regulation in connection with your use of the App

5.3 Reporting Obligations

If you become aware of any user violating these Terms, you are encouraged, and in certain cases required by law, to report such violations through the App's reporting system or by contacting us directly. Failure to report known violations of child safety policies may result in account termination.

6. Content Standards and Intellectual Property

6.1 User-Generated Content

You are solely responsible for all content you post, upload, submit, or transmit through the App, including profile information, photos, bio text, and messages (collectively, "User Content"). By submitting User Content, you represent and warrant that: (a) you own or have all necessary rights and permissions to submit the content; (b) the content does not infringe any third-party intellectual property rights; (c) the content does not violate any applicable law; and (d) the content complies with our Community Guidelines and the content standards set forth herein.

6.2 License Grant to Company

By submitting User Content to the App, you grant the Company a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, host, store, reproduce, modify, create derivative works of, display, and distribute such content solely for the purposes of: (a) operating and improving the App; (b) enforcing this Agreement and our safety and moderation policies; (c) complying with legal obligations; and (d) with your separate explicit consent, using anonymized success stories for marketing purposes. This license continues even after account termination solely to the extent necessary for the foregoing purposes.

6.3 Photo and Image Standards

All photos submitted to the App must: (a) be a genuine, unaltered photograph of you; (b) be modest and appropriate for a family-oriented platform; (c) not include other individuals without their consent; (d) not include any identifying external information such as location tags, contact details, or identifying backgrounds. We reserve the right to remove any photo that does not comply with these standards without notice.

6.4 Company Intellectual Property

The App, including its design, code, features, branding, trademarks, and all proprietary content, is the exclusive property of the Company and is protected by applicable intellectual property laws. Nothing in this Agreement grants you any right, title, or interest in the Company's intellectual property. You may not use our trademarks, logos, or brand elements without express written permission.

6.5 DMCA Notice and Counter-Notice Procedure

6.5.1 Reporting Copyright Infringement

If you believe that content on the App infringes your copyright, you may submit a notice of claimed infringement ("DMCA Notice") to our designated Copyright Agent. To be effective under the Digital Millennium Copyright Act (17 U.S.C. § 512), the DMCA Notice must be a written communication that includes substantially the following:

- A physical or electronic signature of a person authorized to act on behalf of the owner of the copyright interest

- Identification of the copyrighted work claimed to have been infringed

- Identification of the material that is claimed to be infringing and information reasonably sufficient to permit us to locate it (such as the specific URL, user profile, or message)

- Your contact information (name, address, telephone, email)

- A statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law

- A statement, made under penalty of perjury, that the information in the notification is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf

6.5.2 Designated Copyright Agent

DMCA Notices must be sent to our designated Copyright Agent at:

Copyright Agent, Wali Marriage LLC

9155 Beloit Avenue, Bridgeview, Illinois 60455

Email: izharbid@walimarriage.com (Subject line must begin with "DMCA NOTICE")

6.5.3 Counter-Notice Procedure

If your content was removed in response to a DMCA Notice and you believe the removal was in error, you may submit a counter-notice to our Copyright Agent. A valid counter-notice must include:

- Your physical or electronic signature

- Identification of the material that has been removed and the location at which the material appeared before it was removed

- A statement, under penalty of perjury, that you have a good-faith belief the material was removed as a result of mistake or misidentification

- Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located, or if outside the United States, that you consent to the jurisdiction of the Northern District of Illinois, and that you will accept service of process from the person who submitted the original DMCA Notice or that person's agent

6.5.4 Repeat Infringer Policy

We will, in appropriate circumstances, terminate the accounts of users who are determined to be repeat infringers of copyright.

7. Privacy, Monitoring, and Surveillance Systems

7.1 Consent to Monitoring

BY USING THE APP, YOU EXPRESSLY AND IRREVOCABLY CONSENT TO THE FOLLOWING MONITORING AND SURVEILLANCE ACTIVITIES, WHICH ARE INHERENT FEATURES OF THE PLATFORM AND ARE ESSENTIAL TO ITS SAFETY AND INTEGRITY:

- All messages sent through the App are monitored by automated AI systems in real time for compliance with our content policies

- Messages that are flagged by AI systems may be reviewed by human moderation staff

- Behavioral data including interaction timing, request patterns, and usage signals are continuously analyzed for fraud detection and trust scoring

- Your activity on the App contributes to an internal Trust Score that affects your visibility and access within the platform

- Walis who are linked to your account may view all messages in conversations you are party to, including historical messages

7.2 No Expectation of Privacy in Communications

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOU HAVE NO EXPECTATION OF PRIVACY WITH RESPECT TO ANY COMMUNICATION SENT THROUGH THE APP. All communications on the platform are subject to monitoring, recording, review, and, where legally required or permitted, disclosure to third parties including law enforcement. This is a fundamental and disclosed feature of the platform, not incidental surveillance.

7.3 AI Content Moderation

We use automated artificial intelligence systems to scan messages in real time. These systems may block or prevent the delivery of messages that are determined to contain prohibited content. The AI systems are not perfect and may occasionally block legitimate content. You may appeal an AI moderation decision through the App's appeals system. See our Privacy Policy for additional disclosures regarding automated decision-making.

7.4 Trust Scoring

We maintain an internal Trust Score for each user account that is derived from verification status, behavioral signals, reported violations, and platform activity. This score is used to determine your visibility in discovery, your priority in the match queue, and your access to certain platform features. Trust Scores are not disclosed to users but their consequences (such as reduced visibility) may be apparent from platform behavior. You may not manipulate or attempt to artificially inflate your Trust Score.

7.5 Wali Community Groups and Mosque Partnership Accounts

7.5.1 Nature of Community Groups

The App includes a Community feature that allows verified Walis to create and participate in group chats with other Walis, including Private Family Groups, Community Groups, and Mosque/Organization Groups. These groups are distinct from the matching system and operate as a community layer.

7.5.2 Profile Sharing Consent

A Wali may not share a linked woman's profile in any group without the woman's explicit, per-share consent. Each share request generates a separate notification that the woman must affirmatively approve. Shared profile cards are anonymized and do not include name or photographs. By using the App, any user whose profile is eligible to be shared acknowledges this consent mechanism and agrees that the Company has no liability for any disclosure made following a valid consent approval.

7.5.3 Group Admin Responsibilities

A Wali who creates a group becomes the Group Admin. Group Admins are responsible for the conduct of their groups and for complying with this Agreement, the Community Guidelines, and all applicable law. The Company reserves the right to audit any group upon report and to dissolve groups that repeatedly violate platform rules.

7.5.4 Group Message Deletion

Notwithstanding the general chat permanence policy in our Privacy Policy, messages within Wali Community Groups may be deleted by the sender within 24 hours of posting, or by a Group Admin at any time. This limited deletion capability is a deliberate design difference from direct matching-system chats and reflects the different trust and accountability context of community groups.

7.5.5 Mosque/Organization Partnership Accounts

The App supports institutional accounts for verified mosques and Muslim community organizations ("Mosque Partnership Accounts"). Such accounts are not personal user accounts and do not browse profiles, send match requests, or communicate directly with individual users. Their function is limited to (i) issuing community referral codes, (ii) creating verified Community Groups, (iii) broadcasting announcements to affiliated members, and (iv) with opt-in consent, viewing rosters of affiliated members on the platform.

A user's affiliation with a Mosque Partnership Account is voluntary and can be removed at any time in Settings. No financial consideration is exchanged between the Company and a Mosque Partnership Account for the partnership itself.

7.5.6 No Endorsement of Third-Party Institutions

A Mosque Partnership Account's presence on the App does not constitute an endorsement by the Company of that institution, its leadership, its theological positions, or any match facilitated through its community. The Company is not responsible for any dispute between a user and a partnered mosque or organization, nor for any statement made by any representative of such an institution inside or outside the App.

8. Subscription, Payments, and Billing

8.1 Subscription Plans

The App offers the following subscription tiers: a free tier with limited functionality, a Standard plan, and a Premium plan. Specific features and pricing for each tier are described within the App and are subject to change upon notice. Additionally, one-time visibility boost purchases are available.

8.2 Payment Processing

All payments are processed by third-party payment processors including Apple App Store and Google Play for in-app purchases, and potentially additional processors for direct billing. By making a purchase, you agree to the payment processor's applicable terms and conditions. We do not store complete payment card information.

8.3 App Store Billing

Subscriptions purchased through Apple App Store or Google Play Store are subject to those platforms' billing terms and refund policies. All billing, subscription management, and cancellation for App Store purchases must be handled through your App Store account settings. We have no ability to process refunds for App Store transactions.

8.4 Cancellation and Refunds

You may cancel your subscription at any time through your App Store account settings. Cancellation takes effect at the end of the current billing period; you will not be charged for the next period but will retain access through the end of the period paid. Unless required by applicable law, subscription fees are non-refundable. We reserve the right to provide refunds or credits at our sole discretion.

8.5 Free Trial Periods

If we offer a free trial period, use of the App during the trial period is subject to this Agreement in full. If you do not cancel before the end of the trial period, you will be automatically charged for the applicable subscription at the then-current rate.

8.6 Price Changes

We reserve the right to change subscription prices at any time with at least thirty (30) days' notice. Price changes will not affect the current billing period. Continued use of the App after a price change takes effect constitutes your acceptance of the new price.

8.7 Referral and Promotional Rewards

8.7.1 Referral Mechanics

Each account is issued a unique shareable invite link and a six-character invite code that can be used by the user to invite other individuals to the App. Referral activity is tracked on a referral dashboard visible to each user inside the App. Rewards are credited automatically upon satisfaction of the conditions set forth below; manual redemption is not required.

8.7.2 Qualifying Referral

A referral qualifies for a reward only if all of the following conditions are met: (a) the referred individual creates a new account using the referrer's invite link or code; (b) the referred individual completes the full identity verification process described in Section 3.2 and the associated biometric consent described in the Privacy Policy; and (c) the referred individual does not share a phone number, device fingerprint, or IP address with the referrer.

8.7.3 Reward Structure

Trigger Event: Invite a new user who creates a verified account

Reward: Referrer receives 3 months free Standard subscription

Conditions: Both referrer and referred must be verified

Trigger Event: Add (or be) a verified wali for a woman's account

Reward: The woman receives 3 months free Standard subscription

Conditions: Wali verification must reach at least Tier 2

Trigger Event: Refer 3 verified users total

Reward: Referrer skips the waitlist

Conditions: Cumulative across all referrals

Trigger Event: Wali purchases a subscription as a gift for a linked woman

Reward: The wali receives 1 month free Standard subscription

Conditions: Reward applies to the wali's own account

8.7.4 Reward Application

Subscription-period rewards are applied as non-transferable account credits. If the recipient has no existing paid subscription, the reward activates a Standard subscription at no charge. If the recipient has an existing paid subscription, the reward extends the existing subscription period. Rewards have no cash value, are not refundable or convertible to cash or any other form of value, and may not be combined with other promotional offers unless explicitly stated.

8.7.5 Abuse Prevention

The Company uses device fingerprinting, IP-address correlation, and behavioral analysis to detect referral fraud. A referral will be voided, and any reward revoked, if the referred user's device or IP address matches the referrer's, or if the referral pattern is otherwise indicative of fraud. Users who appear to be creating fake accounts for referral credit will be permanently banned. A trust-score penalty may be applied to accounts associated with referral fraud attempts. A phone number may be the subject of at most one referral reward in the lifetime of the platform.

8.7.6 Mosque/Community Referral Program

A Mosque Partnership Account is issued a unique community referral code. Users who sign up using a community referral code are tagged as community-referred and may receive a shortened waitlist hold as a launch incentive. Community referrals do not generate personal subscription rewards for the Mosque Partnership Account; the community referral program is a community service, not a monetized referral relationship.

8.7.7 Modification and Termination

The Company reserves the right to modify or terminate the referral program, any reward structure, or the community referral program at any time, with or without notice. Rewards already credited to an account will be honored to the extent they do not result from fraudulent activity.

8.8 Subscription Sharing — Wali-Ward Link

Where a user account is linked to a verified Wali relationship at Verification Tier 1 or Tier 2, the subscription benefits associated with either party's paid subscription are shared across the linked pair. Specifically: (a) all tier benefits, including daily request limits, active chat slots, group chat membership caps, visibility boosts, and discovery priority, are applied to both parties for the duration of the linked relationship; (b) the highest tier among linked parties applies; (c) if the link is severed, the non-paying party continues to receive shared benefits through the end of the then-current billing period and reverts to the Free tier thereafter unless they initiate their own subscription; and (d) subscription sharing is pairwise through the Wali; sibling wards linked to the same Wali do not inherit each other's subscriptions. The Company reserves the right to suspend subscription sharing where the link appears to be established for the purpose of circumventing subscription fees rather than reflecting a genuine Wali relationship, as determined through the abuse-detection mechanisms described in Section 8.7.5.

8.9 Administrative Access to Accounts and Data

Authorized personnel of the Company, including designated administrators, moderators, and customer support agents, may access user accounts and data in the course of performing their duties, subject to the access controls, audit logging, and role-based restrictions described in our Privacy Policy. Specifically:

- Moderators may view profile content and flagged chat content in connection with an active report, appeal, or verification review, and may take moderation actions

- Customer support agents may view non-sensitive account data (profile, subscription status, support history) to assist users, but are structurally prohibited from viewing chat content, government ID data, and biometric data

- Administrators may access any user data as necessary to operate the platform, respond to legal process, investigate fraud, or protect user safety; all such access is logged

- All staff access is recorded in an append-only audit log retained for at least seven (7) years

- Users may request a record of staff access to their account data by submitting a privacy rights request

By using the App, you acknowledge and consent to this administrative access as a necessary feature of the Company's operation of the platform.

9. Disclaimers and Limitation of Liability

9.1 Disclaimer of Warranties

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT: (A) THE APP WILL MEET YOUR REQUIREMENTS; (B) THE APP WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) THE RESULTS OBTAINED FROM USE OF THE APP WILL BE ACCURATE OR RELIABLE; (D) ANY ERRORS IN THE APP WILL BE CORRECTED; OR (E) THE APP IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

9.2 Disclaimer of Marriage and Match Outcomes

WE EXPRESSLY DISCLAIM ALL RESPONSIBILITY FOR: (A) THE CHARACTER, CONDUCT, INTENTIONS, MARITAL STATUS, OR ANY OTHER QUALITY OR ATTRIBUTE OF ANY USER; (B) THE QUALITY OR OUTCOME OF ANY INTRODUCTION, COMMUNICATION, OR RELATIONSHIP INITIATED THROUGH THE APP; (C) ANY EMOTIONAL, PSYCHOLOGICAL, FINANCIAL, OR OTHER DAMAGES ARISING FROM INTERACTIONS WITH OTHER USERS; (D) THE SUCCESS OR FAILURE OF ANY MARRIAGE OR RELATIONSHIP; OR (E) ANY FAMILY DISPUTES OR CONFLICTS ARISING FROM USE OF THE APP OR DECISIONS MADE THROUGH THE APP.

9.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, OR ASSIGNS BE LIABLE FOR ANY: (A) INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; (B) LOSS OF PROFITS, REVENUE, DATA, BUSINESS, OR GOODWILL; (C) PERSONAL INJURY OR PROPERTY DAMAGE; (D) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA; (E) CONDUCT OF THIRD PARTIES ON OR THROUGH THE APP; OR (F) ANY OTHER DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE APP, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

9.4 Aggregate Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THIS AGREEMENT OR YOUR USE OF THE APP WILL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED DOLLARS ($100.00 USD). THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY UNDER WHICH THE CLAIM IS BROUGHT.

9.5 Essential Basis of the Bargain

You acknowledge that the limitations of liability in this Section reflect a reasonable and fair allocation of risk between you and the Company, and that the Company would not have entered into this Agreement without such limitations. The limitations of liability in this Section are independent of any remedy failure and shall survive even if any limited remedy is found to have failed of its essential purpose.

9.6 Third-Party Services

The App integrates with or links to third-party services including identity verification providers, payment processors, and cloud infrastructure providers. We are not responsible for the practices, privacy policies, or content of any third-party service. Your use of third-party services is at your own risk and subject to those services' own terms and conditions.

10. Indemnification

10.1 Your Indemnification Obligations

You agree to defend, indemnify, and hold harmless the Company and its officers, directors, employees, agents, contractors, affiliates, licensors, successors, and assigns (collectively, "Indemnified Parties") from and against any and all claims, demands, actions, suits, proceedings, losses, damages, costs, expenses, fines, penalties, and attorneys' fees (collectively, "Claims") arising out of or relating to:

- Your use of or access to the App

- Your violation of any provision of this Agreement

- Your violation of any applicable law or regulation

- Your User Content, including any claim that your content infringes a third party's intellectual property rights

- Any misrepresentation made by you in connection with your use of the App, including misrepresentation of identity, marital status, or intentions

- Any dispute between you and another user, including disputes involving the Wali system or a Wali Community Group

- Any claims brought by a third party arising from your conduct on or through the App

10.2 Defense of Claims

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses. You agree not to settle any claim subject to indemnification under this Agreement without our prior written consent.

11. Account Termination and Suspension

11.1 Termination by You

You may terminate your account at any time by following the account deletion process in the App's settings. Upon your request, we will deactivate your account and begin the data deletion process described in our Privacy Policy. You will continue to be bound by this Agreement with respect to any activity that occurred prior to termination.

11.2 Termination or Suspension by Company

We reserve the right to suspend, restrict, or permanently terminate your account, with or without notice, for any reason we deem appropriate in our sole discretion, including but not limited to:

- Any violation of this Agreement or our Community Guidelines

- Submission of fraudulent, false, or misleading information

- Conduct that we believe endangers the safety of other users

- Suspected creation of duplicate accounts

- Court order, law enforcement request, or legal obligation

- Extended account inactivity, at our discretion

- Conduct that we believe is inconsistent with the serious purpose of the platform

11.3 No Liability for Termination

Termination of your account, whether by you or by us, does not give rise to any liability on our part. We are not obligated to retain your data following account termination beyond the periods specified in our data retention policy. We are not responsible for any loss of data, content, connections, or subscription value resulting from termination.

11.4 Reinstatement

Accounts that have been permanently banned for violations of this Agreement are generally not eligible for reinstatement. Accounts suspended for other reasons may be eligible for reinstatement through the appeals process described in the App. All reinstatement decisions are at our sole discretion.

11.5 Effect of Termination

Upon termination: (a) your license to use the App immediately terminates; (b) you must cease all use of the App and delete it from your devices; (c) provisions of this Agreement that by their nature should survive termination will survive, including without limitation Sections 6, 9, 10, 15, and 16.

12. Force Majeure

The Company shall not be liable for any failure or delay in performance of its obligations under this Agreement arising out of or caused, directly or indirectly, by circumstances beyond its reasonable control, including without limitation: acts of God; natural disasters; pandemic, epidemic, or public health emergency; acts of war, terrorism, or civil unrest; governmental actions, regulations, or orders; cyberattacks, distributed denial-of-service attacks, or other malicious interference with the Company's systems; failure of third-party service providers or infrastructure; labor disputes; power outages; or any other event outside the Company's reasonable control ("Force Majeure Event"). In the event of a Force Majeure Event, the Company's obligations will be suspended for the duration of the event. The Company will use commercially reasonable efforts to notify affected users and to resume normal operations as quickly as practicable.

13. Modifications to the Service and Terms

13.1 Changes to the App

We reserve the right to modify, update, enhance, reduce, or discontinue any feature, function, or aspect of the App at any time without prior notice. We are not liable to you or any third party for any such changes.

13.2 Changes to This Agreement

We reserve the right to modify this Agreement at any time. We will provide notice of material changes by: (a) posting the revised Agreement in the App with an updated effective date; (b) sending a push notification or in-app message; and/or (c) sending an email to the address associated with your account. If you continue to use the App after the effective date of the modified Agreement, you are deemed to have accepted the changes. If you do not agree to a modification, your sole remedy is to discontinue use and terminate your account.

14. Governing Law, Jurisdiction, and Additional Distribution Terms

14.1 Governing Law

This Agreement and any dispute, claim, or controversy arising out of or relating to this Agreement or your use of the App will be governed by and construed in accordance with the laws of the State of Illinois, United States of America, without regard to its conflict of laws principles, and where applicable, the Federal Arbitration Act (9 U.S.C. § 1 et seq.).

14.2 Venue for Non-Arbitrable Claims

For any claims that are not subject to arbitration under Section 15, or for enforcement of an arbitration award, you and the Company consent to the exclusive jurisdiction of the state and federal courts located in Cook County, Illinois, United States of America. You waive any objection to the exercise of jurisdiction by such courts and any claim of inconvenient forum.

14.3 Compliance with Local Law

You are responsible for compliance with all applicable laws and regulations in your jurisdiction. If your use of the App is prohibited by applicable law in your jurisdiction, you are not authorized to use the App. The fact that the App is accessible in your jurisdiction does not imply that such access is lawful.

14.4 Apple App Store Additional Terms

The following additional terms apply if you download or use the App from the Apple App Store. In the event of any conflict between this Agreement and the terms in this Section 14.4, the terms in this Section 14.4 will govern solely with respect to the iOS version of the App:

- This Agreement is concluded between you and Wali Marriage LLC only, and not with Apple Inc. ("Apple"). Apple is not responsible for the App or its content.

- Your license to use the App is limited to a non-transferable license to use the App on any Apple-branded products that you own or control, as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions.

- Apple has no obligation whatsoever to furnish any maintenance or support services with respect to the App.

- Apple is not responsible for addressing any claims by you or any third party relating to the App or your possession or use of the App, including but not limited to: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation.

- In the event of any third-party claim that the App or your possession and use of the App infringes that third party's intellectual property rights, Wali Marriage LLC (not Apple) will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringe

- In the event of any third-party claim that the App or your possession and use of the App infringes that third party's intellectual property rights, Wali Marriage LLC (not Apple) will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim.
- You represent and warrant that: (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
- You must comply with applicable third-party terms of agreement when using the App (e.g., your wireless data services agreement).
- Apple and Apple's subsidiaries are third-party beneficiaries of this Agreement, and upon your acceptance, Apple will have the right (and will be deemed to have accepted the right) to enforce this Agreement against you as a third-party beneficiary.
- If the App fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price (if any) for the App to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App.

14.5 Google Play Additional Terms

The following additional terms apply if you download or use the App from the Google Play Store:

- Your use of the App is subject to the Google Play Terms of Service in addition to this Agreement.
- In-app purchases made through Google Play are billed by Google and are subject to Google's refund and billing policies. The Company cannot process refunds for Google Play transactions; refund requests must be directed to Google Play support.
- Google is not a party to this Agreement and is not responsible for the App or its content.

14.6 Export Controls and Sanctions Compliance

The App is subject to the U.S. Export Administration Regulations (15 C.F.R. §§ 730–774) and the economic sanctions programs administered by the U.S. Department of the Treasury Office of Foreign Assets Control (OFAC). You represent and warrant that:

- You are not located in, under the control of, or a national or resident of any country subject to a U.S. Government embargo or designated by the U.S. Government as a "terrorist supporting" country (including Cuba, Iran, North Korea, Syria, the Crimea, Donetsk, and Luhansk regions, or any other jurisdiction subject to a comprehensive U.S. sanctions program)
- You are not identified on the U.S. Department of Commerce Denied Persons List, the U.S. Department of Treasury Specially Designated Nationals List, or any other list of sanctioned or restricted parties
- You will not use the App in any manner that violates applicable U.S. or international export, re-export, or sanctions laws

You are responsible for compliance with all applicable export and sanctions laws in your own jurisdiction.

14.7 Accessibility Commitment

The Company is committed to making the App accessible to users with disabilities, including users who use screen readers, magnifiers, alternative input devices, and other assistive technology. The Company targets conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. Accessibility is treated as an ongoing obligation; any user who encounters an accessibility barrier is encouraged to contact us at izharbid@walimarriage.com and the Company will make reasonable efforts to resolve the issue.


15. Dispute Resolution — Mandatory Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU TO ARBITRATE DISPUTES WITH THE COMPANY AND LIMITS YOUR ABILITY TO SEEK RELIEF IN COURT. THIS PROVISION AFFECTS YOUR LEGAL RIGHTS.

15.1 Agreement to Arbitrate

Except as set forth in Section 15.5, you and the Company agree that any dispute, claim, or controversy arising out of or relating to this Agreement, the App, or your relationship with the Company, including disputes about the formation, validity, enforceability, or scope of this arbitration agreement, will be resolved exclusively through final and binding individual arbitration, rather than in court. This agreement to arbitrate is governed by the Federal Arbitration Act.

15.2 Arbitration Rules and Process

Arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules ("AAA Rules") as modified by this Agreement. The AAA Rules are available at www.adr.org. If the AAA is unavailable or declines to administer the arbitration, the parties will select an alternative arbitral forum. The arbitration will be conducted by a single neutral arbitrator. For claims of $10,000 or less, you may choose whether the arbitration proceeds in person, by telephone, by videoconference, or based solely on written submissions. For claims exceeding $10,000, the right to an in-person or videoconference hearing will be determined by the AAA Rules.

15.3 Arbitration Fees and Costs

Payment of filing, administration, and arbitrator fees will be governed by the AAA Rules. If your claim is for $10,000 or less, we agree to pay all such fees regardless of who prevails, unless the arbitrator determines that your claim was frivolous or brought for an improper purpose. Each party will bear their own attorneys' fees and costs unless the applicable law or the arbitrator determines otherwise.

15.4 Arbitrator's Authority

The arbitrator has authority to grant any relief that a court could grant, subject to the limitations of this Agreement. Any award by the arbitrator is final and binding, and may be entered as a judgment in any court of competent jurisdiction. The arbitrator must follow applicable law and may award individual relief. The arbitrator does not have authority to conduct class, collective, or representative proceedings, or to combine individual proceedings without the consent of all parties.

15.5 Exceptions to Arbitration

Notwithstanding the foregoing, either party may bring an individual action in small claims court for claims within that court's jurisdiction. Either party may also seek emergency injunctive or equitable relief in a court of competent jurisdiction to prevent irreparable harm pending arbitration. The filing of a court action to obtain such relief will not be deemed a waiver of the right to arbitrate.

15.6 Informal Resolution First

Before initiating arbitration, you agree to contact us at izharbid@walimarriage.com and describe your claim and the relief sought. We will attempt to resolve the dispute informally within thirty (30) days. If we cannot resolve the dispute informally, either party may initiate arbitration. This informal resolution requirement is a condition precedent to arbitration and cannot be waived.

15.7 Opt-Out Right

You have the right to opt out of this mandatory arbitration provision by sending written notice to izharbid@walimarriage.com within thirty (30) days of the date you first accepted this Agreement. The notice must include your name, account email or phone number, and a clear statement that you are opting out of arbitration. If you opt out of arbitration, you and the Company agree to resolve disputes in the courts specified in Section 14.2. Opting out does not affect your agreement to the class action waiver in Section 16.


16. Class Action and Jury Trial Waiver

CLASS ACTION WAIVER: YOU AND THE COMPANY EACH WAIVE ANY RIGHT TO BRING OR PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE ACTION IN ARBITRATION OR IN COURT. ALL CLAIMS MUST BE BROUGHT ON AN INDIVIDUAL BASIS ONLY. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING WITHOUT THE CONSENT OF ALL PARTIES.

JURY TRIAL WAIVER: TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU WAIVE YOUR CONSTITUTIONAL AND STATUTORY RIGHTS TO GO TO COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR JURY, UNLESS THE ARBITRATION PROVISION IS FOUND UNENFORCEABLE. ALL CLAIMS WILL BE RESOLVED BY AN ARBITRATOR.

If a court of competent jurisdiction finds the class action waiver in this Section to be unenforceable with respect to a particular claim or dispute, then (and only then) that claim or dispute may proceed in court, but the arbitration agreement in Section 15 will continue to apply to all other claims on an individual basis.


17. Severability and Entire Agreement

17.1 Severability

If any provision of this Agreement is found to be invalid, illegal, or unenforceable under applicable law, that provision will be modified to the minimum extent necessary to make it enforceable, or if it cannot be so modified, it will be severed from the Agreement. All other provisions will remain in full force and effect. The invalidity or unenforceability of any provision in one jurisdiction will not affect the validity or enforceability of that provision in any other jurisdiction.

17.2 Entire Agreement

This Agreement, together with our Community Guidelines and any other policies referenced herein, constitutes the entire agreement between you and the Company with respect to the App and supersedes all prior and contemporaneous agreements, representations, warranties, and understandings, whether written or oral, between the parties with respect to the subject matter hereof.

17.3 No Waiver

Our failure to enforce any right or provision of this Agreement will not be considered a waiver of that right or provision. The waiver of any right or provision will only be effective if made in writing and signed by a duly authorized representative of the Company.

17.4 Assignment

You may not assign this Agreement or any rights or obligations hereunder without our prior written consent. We may assign this Agreement, including all rights and obligations, in connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets, without your consent and without notice. This Agreement will be binding upon and inure to the benefit of permitted successors and assigns.


18. Contact Information

For general legal inquiries or to exercise your rights under this Agreement:

Wali Marriage LLC
9155 Beloit Avenue
Bridgeview, Illinois 60455
United States
Email: izharbid@walimarriage.com